Legal

Privacy Policy

Last updated: March 2025  ·  Effective immediately

This Privacy Policy covers the information OG Shoots (operated by OG Shoots Media, "HSM") collects from users availing services on ogshoots.com. Please read this carefully before providing personal information. This policy should be read in conjunction with our Terms of Use.

2

Storage and Processing

Your information collected by OG Shoots Media may be stored and processed in India.

Change of Privacy Policy: We reserve the right to update and modify this Privacy Policy to reflect changes in our information practices. We encourage you to review this policy periodically as your responsibility.

3

What Information Do We Collect?

Profile Information

We retain your name, email address, contact number, and postal address. This includes customer profiles, usage preferences, company name, job title, account number, customer identifier, or additional information that relates to you as a customer of OG Shoots.

Transactions and Commercial Information

We do not collect or store payment card data, financial account information, or other financial identifiers. We may keep non-financial transaction metadata (such as confirmation references) only when necessary to deliver the requested service.

User-Generated Content

This includes browser and device data, internet or network activity, data collected through cookies, pixel tags, and other technologies. It also includes geolocation information such as your precise location, city, state, or country if you have geolocation enabled when using the applicable application.

Technical, Electronic and Localisation Information

This includes information captured on audio or video recording, such as if a telephone or video call is recorded. It could include personal information related to your interactions with us to manage your profile, provide relevant customer service, establish communications, conduct our business securely, and optimise our website.

4

Why Do We Collect Your Information?

  • To provide you with services requested
  • To manage your profile
  • To provide tailored customer service and assistance
  • To enable you to receive relevant information and marketing content
  • To communicate non-marketing information
  • To manage our social networks
  • To conduct our businesses securely and protect our activities and personnel
  • To assess and better understand our business
  • To optimise and manage our website and other means of communication
5

When Do We Collect Your Information?

  • You subscribe to a service
  • You create a profile, join our community, participate in a contest, or link your social media account to your OG Shoots profile
  • You subscribe to our marketing and promotional communications
  • You interact with us through our websites, social media pages, chat, phone or video calls, at events, or through our customer services
  • You use your device to browse activity across our websites
  • Your information is shared with us by our approved partners, with your prior consent where required
  • You complete surveys, registration processes, or forms — whether registered or not
6

How Do We Collect Your Information?

Primary Sources

Data supplied directly by you about yourself.

Customer Sources

Information supplied by a customer about a person — for example, when one employee shares data concerning a colleague while introducing services.

Third-Party Sources

Data obtained from external sources including publicly accessible databases, social media platforms, third-party market research providers, and our affiliates, business associates, and partners engaged in joint marketing activities.

Service Sources

Data provided to OG Shoots as a result of your use of our services.

7

Who Are Our Third Parties?

We mainly obtain information directly from you. From time to time, we may also obtain information from third-party sources. Our third-party source categories include:

  • Our affiliates and subsidiaries
  • Our event partners
  • Social media platforms
  • Our business and approved partners
  • Online/offline advertisers
  • Consumer reporting agencies
  • Enforcement or judicial authorities or any public authorities
  • Government entities
  • Your family or friends who share your personal information with us to share content that may interest you
8

With Whom Do We Share Your Information?

  • Approved partners acting as service providers
  • Service fulfilment companies and transaction partners
  • Marketing services, advertising providers, communication (email, SMS, MMS) providers and social networks
  • IT service providers
  • Audit, law firms, and similar corporate professional service providers, data analysis providers
  • Law enforcement bodies, regulatory bodies, government agencies, courts, and lawyers to comply with laws and defend our rights and interests
  • At your request or for our legitimate interest or compliance with laws and regulations
9

Refund Policy

We process instant refunds when an order is cancelled before fulfilment begins. If you are not satisfied with the service delivered, we offer partial refunds based on the portion of the service completed and any non-recoverable costs already incurred.

For refund assistance, please reach out to OG Shoots Media at support.ogshootsmedia@gmail.com

10

Cookie Policy

We may, upon your consent (in jurisdictions that require consent), place cookies on your hard drive for record-keeping purposes and to identify information about your activities whenever you access or interact with our website. Cookies are used to:

  • Identify the number of visits you make to our website
  • Understand your browsing pattern and duration of visits
  • Enhance or personalise your experience

You may disable cookies by turning off the cookie feature on your web browser. Please note that by disabling cookies, some parts of our website may not function properly. We do not have control over cookies placed by third-party service providers.

11

Your Rights

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details in the "Contact Us" section below.

Opting Out of Marketing Communications

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails, replying "STOP" to SMS messages, or by contacting us directly. You will be removed from marketing lists; however, we may still communicate with you for service-related messages.

Cookies and Similar Technologies

Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this could affect certain features or services of our platform.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

OG Shoots – Privacy Team

support.ogshootsmedia@gmail.com